REQUESTS AND SUGGESTIONS

We strive to create the highest quality products and provide excellent service

If you have any comments, complaints, or suggestions regarding our products or service, we are always ready to listen and resolve the issue that concerns you.

How to submit a complaint or suggestion:

1. Contact via email:

Send your comments or suggestions to: info@galca.ua.

2. By phone:

You can call our hotline at: (0 800) 301 116. Our specialists are available during working hours: Mon–Fri from 09:00 to 16:00.

3. In writing:

You can also send a letter to our address:

Lviv Coffee Factory “Galka” 1 Zapovitna Street, Lviv, 79019, Ukraine

We appreciate your interest in improving our products and service. Your suggestions help us become better for you!